Solution Tour
"We are 25% more productive in our office since we implemented the DirectPointe solution. There is no comparison between DirectPointe and other IT vendors we have used in past!"
Alison Forbush, CFO,
Greenwood Construction, AZ, CO, NV, UT
Server Solution
ServerThe Complete Server Solution includes all the needed equipment, software, and services for a consistent monthly fee. You have the ability to choose from HP's leading server options. There are options available to meet your needs regardless of your unique requirements.

A Complete Server Solution that keeps your critical applications running smoothly
A reliable server environment is a necessity in today's competitive environment. This is another component of your computing infrastructure that can halt employee productivity if not maintained properly. Although every customer has unique needs, the packaged Server Solution was designed to address the most common challenges. We work with you closely to understand your needs to design a custom solution that also leverages the benefits of a standardized offering.

Features
  • Multiple Server Options
  • Server Procurment and Configuration
  • Onsite Deployment
  • Microsoft Exchange Configuration
  • Automated Data Backup
  • Automated Virus Protection
  • Server Monitoring
  • Assisted, Real-Time Support
  • Consolidated Doumentation
  • Warranty Management

Benefits
  • One Point of Contact - You have one company to turn to for computing support, deployment, management, and disposal.
  • Increased Server Reliability - Testing ensures compatibility and minimizes server related issues.
  • Lower Technology Costs - Standardization and managed services keeps your servers more reliable, which lowers your total cost of ownership and extends the useful life.
  • Improved Budgeting - You no longer need to keep track of several technology related bills and vendors.
  • Eliminate Asset Management Hassles - Now you do not need to keep track of your various equipment, software licenses, and warranties.
  • Productivity - Your employees have access to the needed applications so they are able to complete their work.

Server Solution Matrix
The matrix below provides a comprehensive list of the services and levels available with the Server Solution. You can also select the lifecycle service headings to read more details about the services included.

PC Solution Server Solution Network Solution
  Basic Professional Premiere
Procurement      
Design & Testing
Procurement
System Imaging
Data Conversion
Deployment      
Configuration
Testing
E-mail / Exchange Migration
On-site Installation
Management      
Server Monitoring and Optimization      
Asset Management  
Server Software Distribution    
Software Updates    
Automated Online Reporting
Protection      
Server Backup Monitoring & Administration    
Server Security Administration
Server Virus Protection    
Server Patch Management  
Support      
Unlimited Self-Help and eLearning Modules
Unlimited Standard Hours Support (8am-5pm M-F MST)  
Unlimited 24 x 7 Support    
Web-based eSupport
Phone Support
E-mail Support
Incident Response and Resolution Tracking  
Web-based Training  
Disposal      
Data Removal  
Disposition    
Cash Back    
Optional Services      
Managed Exchange Messaging Services    
VPN Access for remote users    
SOLUTIONS